Experience Design and Management
 

Experience Evaluation

Experience Evaluation
Acquiring and applying evaluation principles and skills including journey mapping and qualitative and quantitative methods to facilitate continuous improvement of experiences.
RECM
487
 Hours3.0 Credit, 3.0 Lecture, 0.0 Lab
 PrerequisitesRECM 425
 TaughtFall
 ProgramsContaining RECM 487
Course Outcomes: 

Journey Mapping

Students will apply the journey mapping process to assess and analyze experiences

Data Collection

Students will design and implement appropriate qualitative and quantitative data collection procedures

Data Analysis

Students will organize and analyze qualitative and quantitative data

Communicate Findings

Students will communicate and explain qualitative and quantitative findings in order to make data based recommendations