Develop Creative Confidence
Engage in a variety of readings and activiteis to help them redefine their personal concept of creativity and develop increased confidence in their ability to use visual thinking to innovate.
Apply the design thinking process (empathize, define, ideate, prototype, test) to develop solutions to professional and personal experience related wicked problems.
Employ the experience mapping process to design the touchpoints, reaction, contributors, and moments of truth associated with experience journeys.
Experience Design Principles
Develop understanding of key experience design principles such as the experiencescape elements and artistic and technical experience elements.