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GSCM 402

Quality Management

Marketing and Global Supply Chain Marriott School of Business

Course Description

Concepts of quality management, strategic issues, philosophies, tools, and fundamentals such as Six Sigma and Lean Production used to innovate and improve quality.

When Taught

Fall

Grade Rule

Grade Rule 8: A, B, C, D, E, I (Standard grade rule)

Min

3

Fixed

3

Fixed

3

Fixed

0

Other Prerequisites

For Global Supply Chain majors only.

Title

Excel

Learning Outcome

Develop basic control charts in Excel.

Title

Quality Tools

Learning Outcome

Apply basic quality tools to specific quality challenges.

Title

Recommend Solutions

Learning Outcome

Apply a contingency theoretic approach in recommending solutions to quality problems.

Title

Supply Chain

Learning Outcome

Implement quality tools and concepts in a supply chain.