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MKTG 402

Consumer Behavior

Marketing and Global Supply Chain Marriott School of Business

Course Description

Mental and emotional processes and physical actions that people engage in when selecting, purchasing, using, and discarding products and services to satisfy consumer needs and desires.

When Taught

Fall

Grade Rule

Grade Rule 8: A, B, C, D, E, I (Standard grade rule)

Min

3

Fixed

3

Fixed

3

Fixed

0

Other Prerequisites

For Marketing majors only.

Title

Abstract Consumer Behavior Theories

Learning Outcome

Apply abstract consumer behavior theories to specific business situations.

Title

Understanding Theories

Learning Outcome

Demonstrate a working knowledge of theories in the following consumer behavior realms: fundamental consumer needs, information processing, persuasion, and post-consumption evaluation.

Title

Group Work

Learning Outcome

Work effectively in groups.

Title

Effective Communication

Learning Outcome

Communicate effectively (both orally and in writing).