STDEV 364
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Mediation Techniques and Practices
Student Development
Student Life
Course Description
Mediation helps people more effectively resolve disputes. Build mediation skills; develop a greater capacity to communicate, empathize, and reduce conflict.
When Taught
Fall
Min
3
Fixed
3
Fixed
3
Fixed
0
Title
Rules and Ethics
Learning Outcome
Understand the basic rules of behavior for the parties in a mediation session and the common ethical practices of mediators.
Title
Mediation Process
Learning Outcome
Know and apply the phases of the basic mediation process.
Title
Preparation
Learning Outcome
Know how to prepare for a mediation session and be able to present the essential elements of a mediator’s opening statement.
Title
Identify Issues
Learning Outcome
Be able to identify issues and interests of the parties and set an agenda for the mediation session.
Title
Closing the Session
Learning Outcome
Be able to assist the parties in building and writing an agreement and to properly close the mediation session.
Title
Performance
Learning Outcome
Be able to skillfully conduct a mediation conference with joint and private meetings, allowing the disputing parties uninterrupted time for expressing viewpoints and interactive time to effectively exchange information, arguments, and offers of settlement.
