STDEV 364

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Mediation Techniques and Practices

Course Description

Mediation helps people more effectively resolve disputes. Build mediation skills; develop a greater capacity to communicate, empathize, and reduce conflict.

When Taught

Fall

Min

3

Fixed/Max

3

Fixed

3

Fixed

0

Title

Rules and Ethics

Learning Outcome

Understand the basic rules of behavior for the parties in a mediation session and the common ethical practices of mediators.

Title

Mediation Process

Learning Outcome

Know and apply the phases of the basic mediation process.

Title

Preparation

Learning Outcome

Know how to prepare for a mediation session and be able to present the essential elements of a mediator’s opening statement.

Title

Identify Issues

Learning Outcome

Be able to identify issues and interests of the parties and set an agenda for the mediation session.

Title

Closing the Session

Learning Outcome

Be able to assist the parties in building and writing an agreement and to properly close the mediation session.

Title

Performance

Learning Outcome

Be able to skillfully conduct a mediation conference with joint and private meetings, allowing the disputing parties uninterrupted time for expressing viewpoints and interactive time to effectively exchange information, arguments, and offers of settlement.