Psychology College of Family, Home, and Social Sciences
A skills‑based seminar that introduces conceptual knowledge and practical skills training for a mediator. Weekly instructional mediation training through interactive lecture, group discussion, role-play, video and demonstration. Basic mediation concepts such as communication skills, information gathering, managing conflict, identifying issues, active listening, reframing, problem solving, negotiating, and agreement writing. Skills will be practiced in class through role-play and in the community.
Grade Rule 8: A, B, C, D, E, I (Standard grade rule)
Students will be able to conduct a mediation.
Students will learn the mediation process: how to set up a mediation, how to conduct any pre-mediation, how to begin the mediation with an opening statement and agreement to mediate, how to set an agenda for the parties, how to facilitate a communication phase, how to facilitate a negotiation phase, and how to write a mediation agreement. They will learn about different types of mediations and how to adjust mediation processes accordingly. They will learn the basic rules that a mediator should follow.
Students will learn how to better negotiate, and how to facilitate negotiation during mediation.
Students will learn, discuss, and practice a variety of skills that will help them to negotiate successfully, and that will help them to help others successfully move forward to find resolutions during mediation.