MKTG 420

Download as PDF

Marketing Automation

Marketing and Global Supply Chain Marriott School of Business

Course Description

Sophisticated businesses use a variety of marketing technologies to send the right message to the right potential customer at the right time. Use these technical tools to execute sophisticated marketing plans throughout the customer journey.

When Taught

Winter

Fixed/Max

3

Title

Marketing Technology Stack

Learning Outcome

Identify, describe, and integrate the various components of the marketing technology stack, including CRM systems, content management systems, and advertising platforms, to effectively support marketing operations.

Title

Automated Marketing Campaigns

Learning Outcome

Design, build, and execute automated marketing workflows using tools such as email marketing platforms, customer journey automation, and lead scoring systems.

Title

Optimize Marketing Performance

Learning Outcome

Evaluate the effectiveness of marketing campaigns by using key performance indicators (KPIs), metrics, and attribution models, applying data-driven insights to optimize marketing automation strategies for better business outcomes.