EXDM 432

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Emotional Intelligence for Experience Designers

Management Marriott School of Business

Course Description

The components of emotional intelligence are key to becoming effective experience designers and managers. This course will use Deliberative Dialogues as a modality to help students develop and practice empathy, self-awareness, self-regulation, and social skills (specifically positive communication and civil discourse skills).

When Taught

Winter

Fixed/Max

3

Fixed

3

Fixed

0

Title

Emotional Intelligence

Learning Outcome

Explain how different aspects of emotional intelligence will help them become an effective experience designer and manager.

Title

Christ-like

Learning Outcome

Become more Christ-like and charitable as they develop and practice empathy and positive communication skills to communicate respectfully on difficult issues.

Title

Value Others

Learning Outcome

Consider and value others’ perspectives and experiences.

Title

Societal Issues

Learning Outcome

Demonstrate how societal issues impact their area of interest in the ExDM field and the organizations and people they will be working with.

Title

Dialogue

Learning Outcome

Utilize deliberative dialogue process to find common ground for action among diverse perspectives to address issues in organizations.